Get the Best from the Best
At Summit Technology, success isn't just about money. Our goal is to create a Curated Technology experience for you. That kind of experience requires that we do more than respond when you need us and listen when you have questions - we have to stay up to date with your current technology and how emerging technologies could impact your business.
Use What You Have
Like that exercise bike, you bought last summer that has spent more time as a clothing rack than as exercise equipment, investing in technology that you don't have a plan to implement will ultimately be a waste of time, money, and space. Likewise, there's no need to purchase all of the latest and greatest technology out there if there isn't a plan or strategy for how you will incorporate it in your business. We want to help you make the most of your business technology.
Around the Clock Support
Take 24/7 support to the next level by working with an IT company that knows what they're talking about for your day-to-day support and services and offers Virtual CIO services. Get recommendations that go beyond making what you have work. Learn what emerging technologies could do to take your business to the next level.
The answer is
- Expert Technical Support is available via email or telephone 24/7.
- All support engineers and technicians hold multiple Microsoft certifications.
- We resolve 97% of the issues on the first call.
- We answer 99% of calls within 90 seconds.
- All calls are recorded and regularly audited to ensure Great Service.
Good technology makes our lives easier, but that doesn't always mean it is easy to use. So we use our expertise to make sure the technology that makes your life easy is simple - simple to adopt and simple to understand.
Like you, we know that it can be frustrating to not have access to everything you need for work whenever or wherever you need it! Therefore, we believe in using cloud-based tools that offer secure, convenient accessibility - whether you're at your desk or on the other side of the world.
We invest time and resources into education and research to become experts in cyber security. We believe in multi-layered, custom-tailored solutions that are built on secure, cloud-based technologies. We carefully protect our own data so we can help you protect yours.