What telecom services does Microsoft offer?

Microsoft has been in the telecom business for over ten years, starting with its Office Communications Server 2007. While still offered as an on-premises server now called Skype for Business Server, these telecom and many other collaboration services are also offered in the Microsoft Cloud as part of Office 365.

If you have your own office numbers, dedicated numbers assigned to each person, voicemail, auto-attendants, call-queues, call attendants, contact centers or hundreds of other features and options, Microsoft’s Skype for Business Online is right for your organization. If you have an existing long term contract for your local telecom services, Microsoft has enabled a large amount of design flexibility to enable all or partial call control in the cloud while using your local telecom services until the contract expires.

These telecom services are integrated into all services
of Office 365, enabling a feature rich collaborative experience. This also includes the use of optional desk phones, headsets, video conferencing equipment, reusing equipment already in a conference room, and so much more.

Why transition your telecom to the Microsoft Cloud?

Features of Microsoft Cloud Telecom Services

Encrypted Converations and data sharing

Complete cloud based product without servers

Compliance with many major industry requirements

Simple to administrator. Simple user adoption.

Client use Microsoft Teams of Skype for Business

Voice calling, conferencing, video, screen sharing

Presence automated and integrated across Office 365

Enterprise ready for Small to Very large environments

Auditing with eDiscovery and compliance searching

Call Center: full Call Center functionality with Microsoft Partners

Imagine being able to completely remove that aging Private Branch Exchange (PBX) on your office closet
wall or that server in your data center or closet. The reduction in new server costs, maintenance, administration, electricity to run it, and overall headaches are removed after a transition to Microsoft Cloud services.

This is the future of telecom. There is no longer a need to establish a T1 or SIP trunk from a carrier into
your office. Instead, your users are simply using their desk phones, soft client, headset, smartphone
app to logon and begin using the product. Since the interface across all these devices is based on the
public version of Skype (started in 2003), it is familiar to most users resulting in minimal training and fast
user adoption.

Built for the current and next generation workers

Microsoft is enabling customers to use Skype for Business or Microsoft Teams for their cloud telecom services, whichever (or both) you feel is the best fit for your environment. Skype for Business has been the collaboration client of business for the past decade. As the millennial generation continues to enter and grow in the workforce they are looking to use tools at work similar to what is offered in the consumer space on smartphones and tablets. Microsoft Teams provides the perfect experience this new generation craves while offering the features and ease of functionality that older generations desire as well.

Learn more about what Summit Technology can do for your business.

(801) 441-4743

Summit Technology
50 West Broadway
Suite B350
Salt Lake City, Utah 84101