Do You Need Better In-house IT Support?
Let Us HelpThe Support You Need – 24/7
As a Managed Service Provider (MSP), we provide you with the software you need to succeed and offer 24/7 IT support! So whether you are working during the day or inspiration strikes in the middle of the night, we are here to make sure your technology doesn’t keep you down. Our Agility managed IT suite includes 24×7 expert technical support and the core software and services your business relies upon, security monitoring and network monitoring.
Increase Productivity
No one likes wasting their work hours doing their own IT support. As much as we love googling everything, too, sometimes you need expert technicians and engineers who are available around the clock to assist your team so you can focus on what matters most. Save time and energy – call for support.
Expertise You Need
Much like a co-pilot, our account managers will help you navigate the ever-changing cyber security landscape, enable you to make sense of your technology, guide you in maximizing the value of your technology, and assist you in planning for the future.
Increase Productivity
No one likes wasting their work hours doing their own IT support. As much as we love googling everything, too, sometimes you need expert technicians and engineers who are available around the clock to assist your team so you can focus on what matters most. Save time and energy – call for support.
Expertise You Need
Much like a co-pilot, our account managers will help you navigate the ever-changing cyber security landscape, enable you to make sense of your technology, guide you in maximizing the value of your technology, and assist you in planning for the future.
Contact Us to Achieve More
The answer is
- Expert Technical Support is available via email or telephone 24/7.
- All support engineers and technicians hold multiple Microsoft certifications.
- We resolve 97% of the issues on the first call.
- We answer 99% of calls within 90 seconds.
- All calls are recorded and regularly audited to ensure Great Service.
- Operate securely and productively on any device, including desktops, laptops, tablets, mobile phones, and even virtual desktops.
- Ensure all devices are up to date with security policies, patches, and operating system updates.
- Regular asset reports showing the statistics, age, and warranty status of your organization’s devices.
- Support for unlimited devices – unlike other technology partners, our Agility suite includes unlimited devices per person – no per-device charges.
- Our simple per-user pricing includes all Microsoft Office and productivity applications and various infrastructure and security applications and licenses.
- Summit Technology can install Microsoft Office apps on multiple devices per user – even your home computers!
- We provide exact configuration and proactive maintenance of all email, data, device, and cloud security policies and applications.
- You receive constant updates in the background to all your core applications and technologies. Never lose productivity for system updates again.
A key component of our mission is to enable each person at each company to achieve more with technology. Here are a few of the services we include:
- Proactive phishing attack simulations will occasionally come via email to elevate your team’s cyber security vigilance.
- Access to a library of more than 50,000 short 2-4 minute training videos specifically focused on the Microsoft 365 ecosystem. Team members can easily access quick instruction on any question from automation in Outlook to creating a VLookup formula in Excel.
- Quarterly contests across our customer base that team members can participate in and win prizes for the most skills achieved to large prizes for the customer with the most skills acquired.
Hackers attack more than 55% of small businesses each year. As a result, cyber security is more important than ever and is a cornerstone of our Agility suite.
- We include industry-leading endpoint and cloud security suites.
- 24/7 security operations center monitored by security experts.
- Proactive adjustment to configurations of device, cloud, and email security based on the ever-changing threat landscape.
- Regular reporting of all security actions, remediations, and emerging threats that may impact your business.
Our Philosophy
SIMPLE
Good technology makes our lives easier, but that doesn’t always mean it is easy to use. So we use our expertise to make sure the technology that makes your life easy is simple – simple to adopt and simple to understand.
CONVENIENT
Like you, we know that it can be frustrating to not have access to everything you need for work whenever or wherever you need it! Therefore, we believe in using cloud-based tools that offer secure, convenient accessibility – whether you’re at your desk or on the other side of the world.
SECURE
We invest time and resources into education and research to become experts in cyber security. We believe in multi-layered, custom-tailored solutions that are built on secure, cloud-based technologies. We carefully protect our own data so we can help you protect yours.
Testimonials
Patrick Hubley
Utah Film Center
Adam Bywater
Marketstar
“The experience we’ve encountered with Summit Technology has been nothing short of amazing. Marketstar had some curveballs come along the way with our build-out, and Summit took them in stride as if they were already part of the project. Very patient, professional, and accommodating with all our company wants and needs. This goes with the network, planning, security cameras, etc… Great folks to do business with…”