Why Choose a Managed Service Provider or MSP

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Listen, we want you to think about something for a minute. Have you ever been working on an important project with a tight deadline where you are so close to being finished, when all of a sudden, your computer software malfunctions? You think to yourself “please not today.” When you try to contact your IT team, they are either too busy or not experienced enough to help. Now what?

Sound familiar? Unfortunately, this type of situation happens to people Every. Single. Day. So, you’re probably wondering, how can this type of situation be avoided? The answer is, teaming up with an experienced Managed Service Provider (MSP).

What is an MSP?

A Managed Service Provider is a company that is hired to operate your IT infrastructure and maintain a company’s network in exchange for a recurring fee.

 

An MSP offers long term services that help with day-to-day issues surrounding helpdesk, IT support, network maintenance, network security, cloud services, automation, etc.

You might be thinking that MSP’s only pertain to larger companies, however, that isn’t the case. With technology advancing so rapidly, it is especially crucial for small-to-medium sized businesses to rely on an experienced team to keep them up to date with advancing technologies and threats to their businesses.

These are just some of the things that an MSP can do for a company. Keep reading to find out how else your company can benefit from hiring an MSP.

Cheaper

for companies to hire a third-party rather than take the time and money to create their own team, especially for small-to-medium sized businesses. There is usually an outstanding amount of sunk and operational costs that come from having an in-house team, such as salaries, office space, employee training, and/or any other unexpected costs.

 

Experience

experience, experience! Even though companies have their own in-house IT teams, MSP’s, like Summit Technology, are built with experienced professionals who will be dedicated to solving a wide variety of issues. You will never have to worry about your issues going un-resolved.

 

Higher Revenue

can be created for the company when working with an MSP. Instead of your company having to invest in expensive IT support, they can hire an IT team that charges a flat per-user per-month rate for predictable IT spend. By knowing how much the service will cost upfront, companies can focus on growing their business in other ways without having to worry about how they are going to pay and deal with unexpected IT issues.

 

Data Compliance

is one of the biggest benefits that a company can receive from working with an MSP. Most businesses have to meet specific guidelines and regulations when it comes to handling IT systems. Some examples are the Health Insurance Portability and Accountability Act (HIPPA), the Payment Card Industry Data Security Standard (PCI DSS), and SOC 1 and SOC 2. Thankfully, MSP’s are seasoned veterans in knowing how to meet these standards and maintain compliance, so companies don’t have to worry about violating any of these set rules.

 

Network Security

 is another major aspect of the benefits an MSP can provide a company. MSP’s are very familiar with handling viable client data and they know how to protect sensitive information.

 

24/7/365 

An MSP is there for their customers every minute of every day. They are dedicated to building lasting relationships with their customers by insuring the highest level of satisfaction and trust in their work. In order to achieve this, MSP’s need their customers to know that they can trust them with any of their technological needs, regardless of the time.

 

Talk to us about how we can find you a solution that is Simple. Convenient. Secure.

If you still have questions about what a Managed Service Provider is, you can contact us at learnmore@greatservice.com or fill out our contact us form.